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The
Sticky Pod comes with a one year
warranty to be free from defects in
material and workmanship under normal
conditions of use and service from the
date received. We want you to
understand that we have an
unconditional 30 day return policy on all
smaller Sticky Pod models (Director
excluded, see below). It does not
matter why you want to return your Sticky
Pod, you have 30 days from the time you
receive your Sticky Pod to get it shipped
back to us. Please allow
us the opportunity to take your skills to
their greatest potential by allowing us
to help you better understand how to use
your Sticky Pod. We can and
will help you with your needs, just give
us a call or drop us an email before you
return your Sticky Pod. Please read
the following:
1) Our philosophy is; If
you don't like it, just send it
back. We will accept it.
The following criteria must be met to return
the smaller models of Sticky Pod and receive a
refund:
- You
must be the original purchaser, no second
party returns.
- Your name must be on the return label,
not a second party.
- Your Sticky Pod cannot be modified or
damaged.
- The
package must be shipped within 30 days
of the date
received.
- No
company credit will be granted for Sticky
Pods over the 30 day
limit.
- Sticky
Pods that are found to be damaged from
shipping are ineligible for a refund.
Shipper must contact shipping company and
file a claim for damages. We will
work with you to help recover your damages
by providing pictures. Damaged Sticky
Pods will not be returned to
customer.
When the package is received, we
will issue a refund via your credit
card or company check.
Unfortunately, we cannot refund any part
of the shipping.
2) Sticky Pod Directors are designed
for professionals only. It comes with a
one year warranty to be free from defects in
material and workmanship under normal
conditions of use and service. Due to the
expensive customized central hub, this model of
Sticky Pod is not for the amateur and does not
qualify for a refund under any
circumstances.
3) Sticky Pod and it's officers,
employees, share holders, parent company,
subsidiaries and heirs will be held harmless
from any claims by your company, officers,
employees, share holders, subsidiaries or as an
individual. You understand that the use
of a Sticky Pod constitutes a knowledge that
you as an individual possess to make safe
videos, films or pictures in almost any
environment. The knowledge you possess
includes the use of everyday "common sense"
about the physical world around you. Any
lack of this knowledge constitutes negligence
on your part and you agree to accept full
responsibility for your actions and/or
consequences.
4) Sections of this return
policy shall be deemed to be severable
and should any section, paragraph, or
provision hereof be declared by the
courts to be unconstitutional or invalid,
such holdings shall not affect the
validity of this return policy as a whole
or any part hereof, other than the part
so declared to be unconstitutional or
invalid.
Many many thanks for giving your
Sticky Pod a good try. Please let
us know what we can do for
you.
Please ship your Sticky Pod
to:
Sticky Pod
4870 S. Delaware Street
Englewood, Co 80110
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